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Online document search & retrieval
Walsall Primary Care Trust Intranet
"Folding Space has proved itself to be more useful and powerful than either of the other two systems which we had previously implemented. Once running, it operates entirely transparently and falls into the 'golden' category of 'fit and forget'; as far as users are concerned, it just works."
Martin Turner, Head of Communications, Walsall Teaching Primary Care Trust
Walsall NHS Teaching Primary Care Trust (tPCT) is a prime example of an organisation which has not just enabled intranetbased information sharing, but has made it part of their organisational policy.
When the intranet was first established the search function relied purely on the metadata attached to each document. Metadata is often described as data about data; essentially, a descriptive label or summary of the information being presented. However, this offered only a very limited set of results which did not include searching within the actual document content and, as such, relied heavily on the quality of the summaries to answer each search query.
A redesign to its current form in 2005 also prompted a fresh look at the search capability in discussion with Birminghambased Folding Space, who as specialists in the field of contentbased search and retrieval were ideally placed to assist with the search specification. Folding Space had already developed a strong reputation within the Trust having previously provided a very successful search and retrieval solution for the Information Governance department to better enable Freedom of Information Act compliance.
Walsall Primary Care Trust Intranets
Required a powerful search capability for a re–designed and developed Intranet
Has made information sharing a part of their organisational policy |
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